Freshiz Privacy Policy

This Privacy Policy explains how Freshiz collects, uses, protects and retains users' personal data.

Freshiz places particular importance on privacy protection and is committed to complying with applicable regulations, including the General Data Protection Regulation (GDPR).

Data controller: Freshiz. Website: https://freshiz.app. Email: privacy@freshiz.app.

Freshiz may collect account data, profile data, location data when the user consents, usage data and technical data.

This data is used to provide Freshiz services, enable dating and interactions, ensure platform security, fight fraud, manage Premium subscriptions, improve the user experience and comply with legal obligations.

Processing is based on user consent, performance of the user agreement, Freshiz's legitimate interest and applicable legal obligations.

Account data may include:

• Apple identifier
• first name
• date of birth
• gender
• discovery preferences
• user role
• account settings

Apple may be involved for authentication and in-app purchases.

Profile data may include:

• biography
• photos
• visibility settings
• Ghost Mode
• Influencer Mode
• user preferences
• optional details such as job, education, height, languages, lifestyle habits, zodiac sign, political views and religion

Optional profile details are never required. Some may be visible on your profile depending on your choices.

Sensitive optional fields such as political views and religion are never used for ranking or advertising in the current version of Freshiz.

When the user consents, Freshiz may use geographic position, discovery radius and Horizon location.

Photos are part of the profile data that users may provide to Freshiz.

Certain data may be shared with technical hosting providers and storage providers when necessary for the service to operate.

Usage data may include likes, matches, messages, pokes, heartbeats, reports, usage statistics and time spent in the application.

This data supports interactions, platform security and moderation.

Usage data may include usage statistics and time spent in the application.

Freshiz may use the time you spend viewing certain profiles to improve discover suggestions. This data is used only for your own recommendations, is never shown to other users, and is never sold.

This data is used to improve the user experience, ensure platform security and fight fraud.

Freshiz may use certain data to manage Premium subscriptions.

Apple may be involved for in-app purchases. Freshiz never sells users' personal data.

Technical data may include push notification tokens.

Freshiz may send notifications relating to a new match, a new message, a connection reactivation or important account information.

Users may disable these notifications at any time from their device.

Certain data may be shared with technical hosting providers and storage providers.

Freshiz never sells users' personal data.

Data is retained for the period necessary for the operation of the service.

Certain data may be retained for longer in order to prevent fraud, ensure security, comply with legal obligations or handle disputes.

Users may delete their account directly from the application. Deletion results in account deactivation and termination of access to the services.

When you block another user, Freshiz may use hashed technical identifiers to enforce the block, prevent abusive account recreation and protect the community.

These identifiers are stored in hashed form only. Freshiz never stores raw Apple identifiers in block records.

Blocking and reporting data may be retained for moderation, security and fraud prevention.

Freshiz implements reasonable measures to protect personal data against loss, unauthorized access, alteration and disclosure.

Despite these measures, no information system can guarantee absolute security.

Under the GDPR, users have rights including:

• right of access
• right to rectification
• right to erasure
• right to restriction
• right to object
• right to data portability

To exercise these rights, contact privacy@freshiz.app.

Freshiz is strictly reserved for people who are at least 18 years old. Any account identified as belonging to a minor may be deleted.

privacy@freshiz.app

contact@freshiz.app

support@freshiz.app

https://freshiz.app

This policy may be amended at any time. The latest version is always available at https://freshiz.app.